RESUME PAGE

 

Raymond Krueger

 

400 Ranchero Place, Belton, MO 64012
816-674-4217 | raymondkrueger71@yahoo.com

 

OBJECTIVE

To find the opertunity to express both my skills in creativity and customer satisfaction.

 

SUMMARY OF QUALIFICATIONS

  • Microsoft Certified Technology Specialist (MCTS): C# 2.0 .NET Framework Web Applications (completion expected by 06/2007).
  • Proficient in designing and developing web applications using .NET framework.
  • Experienced professional in problem-solving, decision making, and working under deadlines.

 

TECHNICAL SKILLS

  • Visual Studio 2008, C#.NET 2.0, ASP.NET, ADO.NET, SQL Server, HTML textpad, JavaScript, CSS Stylesheets
  • MS Access, MS Word, MS Excel, MS Powerpoint, MS Windows 95/98/2000/XP
  • Dreamweaver CS3, Photoshop CS3, Flash CS3, Fireworks CS3

 

TECHNICAL TRAINING

  • Centriq Training, Leawood, KS 6/2008- Present
    • Application Developer in C#.NET Program Technical Competencies: C# Fundamentals, Developing .NET Web Applications (ASP .NET), SQL, ADO.NET,  Building Websites with HTML & CSS, Advanced C#.NET.
    • Professional IT Project Experience: Created a multi-tier classroom project that included requirement gathering, data tier design, programmatic data access layer incorporated with data access objects, and presentation in a rich web-based front end. (Available for review live at the following url: www.raajs.com )
    • Soft Skills Training: Customer Care & Effective Communication.
    • Certifications: Microsoft Certified Technology Specialist (MCTS)- 2.0 .NET Framework Web Applications (expected 12/2008).

 

PROFESSIONAL EXPERIENCE


WSI (H & R Block) - 1/2009 | Present

  • Location/s: Kansas City, MO.
  • Last Position Held: Tech 2 (Digital Tech Support)
  • Skills:
    • Handle customer service calls.
    • Trouble shoot computer issues.
    • Call center support for employees.

McDonalds - 10/2001 | 5/2007

  • Location/s: Belton, MO. / Harrisonville, MO. / Martin City, MO.
  • Last Position Held: First Assistant Manager
  • Skills:
    • Recruited and trained all new employees in a fast paced environment.
    • Supervised and managed 70+ part-time employees and 4 assistant managers.
    • Developed customer service strategies to increase repeat customer sales.
    • Performed all employee scheduling, inventories, and stats via AS400 program.

IPC Security - 9/1998 | 3/2002

  • Location/s: Ward Parkway Mall, MO. / Independence Mall, MO. / Great Plains Mall, KS.
  • Last Position Held: Corporal
  • Skills:
    • Set up priority lists daily.
    • Documented in detail of each incident on a timely manner.
    • Unit dispatcher communicating priorities as they arise.
    • Team supporter and leader in all actions on the field.